The dangers of relying on AI mental health chatbots

With current physical and financial barriers to accessing care, people with mental health conditions may turn to artificial intelligence (AI)-powered chatbots for mental health relief or aid. Although they have not been approved as medical devices by the U.S. Food and Drug Administration or Health Canada, the appeal to use such chatbots may come from their 24/7 availability, personalized support and marketing of cognitive behavioural therapy. However, users may overestimate the therapeutic benefits and underestimate the limitations of using such technologies, further deteriorating their mental health. Such a phenomenon can be classifi......

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