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Workers have expressed concerns for their well-being and privacy regarding the use of emotion AI in the workplace. An academic study, reported on by The Conversation, has assessed how effective employers are utilizing artificial intelligence (AI), what the intentions are, and crucially how it is perceived by those who will be the subjects of the technology. Emotion AI is the sub-genre of artificial intelligence which helps machines gain an understanding of human emotion. This could be the interpretation of facial expressions, tone of voice, and eye movements at a particular time. The report indicates emotional AI is already in use acr...... Read Full article on HadNews

Emotion artificial intelligence uses biological signals such as vocal tone, facial expressions and data from wearable devices as well as text and how people use their computers, promising to detect and predict how someone is feeling. It is used in contexts both mundane, like entertainment, and high stakes, like the workplace, hiring and health care. A wide range of industries already use emotion AI, including call centers, finance, banking, nursing and caregiving. Over 50% of large employers in the U.S. use emotion AI aiming to infer employees’ internal states, a practice that grew during the COVID-19 pandemic. For example, call centers mon...... Read Full article on HadNews

Gen Z employees are seeking support from the artificial intelligence (AI) chatbot ChatGPT as they navigate their first few years in the professional world. This generation is one of the fastest-growing ages in the workforce, but they’re said to have little faith in and poor experience with their higher-ups. Employees born between 1997 and 2012 say they get better career advice from friends and family, Google, social media, and AI. Almost half (47%) said they prefer to turn to ChatGPT, as managers ‘don’t care about their career development,’ a report by INTOO and Workplace Intelligence has found. Other commonly reported issues with mana...... Read Full article on HadNews

Writing, translation, and customer service jobs have experienced the largest decrease in the freelance work market due to the influence of AI, according to a new study. Data from Upwork, an American freelancing platform, analyzed by Bloomberry, showed that there were 33% fewer writing jobs from November 1, 2022, to February 14, 2024. At the same time, translation jobs declined by 19%, while customer service jobs saw a 16% decrease. On the upside, demand for video editing, graphic design, as well as web development saw a significant increase, with video production jobs up 39%. Graphic design jobs have also seen an 8% increase, while web...... Read Full article on HadNews

New research suggests that most jobs could be disrupted in some way by generative AI in the next ten years. The study published on January 10th by tech consulting firm Cognizant, in collaboration with Oxford Economics, found that around 9% of the current US workforce may be displaced by the new technology. It also reported that thanks to AI, 11% of workers may lose their jobs and struggle to find new employment. This difficulty comes as the skills workers possess for their current roles may not be easily transferable to a job market increasingly dominated by artificial intelligence. A specialized model was used to reveal three scenario...... Read Full article on HadNews

The COVID-19 pandemic has proved that remote work is beneficial for both employers and employees. A study by Global Workplace Analytics found that part-time telecommuting saves money and boosts productivity, and a survey by PricewaterhouseCoopers found that 83% of employers believe remote work has been successful for their company and 55% of employees want to work at least three days from home after the pandemic ends. According to a report by Upwork, 36.2 million Americans will be working remotely by 2025, which is an 87% increase from pre-pandemic numbers. Learning platform OneClass analyzed jobs, sal...... Read Full article on HadNews

A survey of global CEOs found a quarter expect to cut over 5% of staff this year as generative artificial intelligence (AI) rolls out. In a recently published report ahead of the World Economic Forum (WEF) meeting in Davos, UK accounting giant, Pricewaterhouse Cooper (PwC) found that media, entertainment, banking, insurance, and logistics firms are most likely to cut jobs due to AI automation. These industries anticipate generative tools handling tasks currently done by white-collar workers. Meanwhile, engineering, construction, and technology companies are less likely (but not immune) to be hit by AI disruption. Industry leaders estim...... Read Full article on HadNews