HadNews.com

Artificial intelligence is the big thing right now, with industries from finance to health care to retail scrambling to adopt AI or risk being left behind. But speaking as professors of business, we think some companies might be jumping the gun. Our recent research suggests that service providers shouldn’t automatically jump on the AI bandwagon. Instead, they should make a choice informed by their strategy. In short, when it comes to AI and service firms, more isn’t necessarily better. Why service providers face a different calculation Are you a manufacturer? Then if AI reduces your costs without lowering quality and gives you the r...... Read Full article on HadNews

Imagine this: a novel virus is rapidly breaking out nationwide, resulting in an epidemic. The government introduces vaccination mandates and a choice of different vaccines is available. But not everyone is getting the same vaccine. When you sign up for vaccination, you are sent a vial with instructions to send a sample of your saliva to the nearest laboratory. Just a few hours later you receive a message telling you which vaccine you should get. Your neighbour also signed up for vaccination. But their vaccine is different from yours. Both of you are now vaccinated and protected, although each of you received your vaccines depending on “wh...... Read Full article on HadNews

In 2009, an Air France jet crashed into the ocean, leaving no survivors. The plane’s autopilot system shut down and the pilots, having become reliant on their computerised assistant, were unable to correct the situation manually. In 2015, a bus driver in Europe typed the wrong destination into his GPS device and cheerfully took a group of Belgian tourists on a 1,200 kilometre detour in the wrong direction. In 2017, in a decision later overturned on appeal, US prosecutors who had agreed to release a teenager on probation abruptly changed their minds because an algorithm ruled the defendant “high risk”. These are dramatic examples, but they a...... Read Full article on HadNews