HadNews.com

Emotion artificial intelligence uses biological signals such as vocal tone, facial expressions and data from wearable devices as well as text and how people use their computers, promising to detect and predict how someone is feeling. It is used in contexts both mundane, like entertainment, and high stakes, like the workplace, hiring and health care. A wide range of industries already use emotion AI, including call centers, finance, banking, nursing and caregiving. Over 50% of large employers in the U.S. use emotion AI aiming to infer employees’ internal states, a practice that grew during the COVID-19 pandemic. For example, call centers mon...... Read Full article on HadNews

The phenomenon of bullying, harassment and sexual abuse in workplaces throughout North America is widespread and harmful to both individuals and organizations. In fact, bullying at work affects up to 30% of workers over time. As practitioners and researchers who study workplace violence, including bullying, harassment and sexual abuse, we define workplace bullying as harmful acts of mistreatment between people that go beyond incivility and cross the line to intentionally causing harm. Bullying behaviors range from verbally insulting or socially excluding someone to sabotaging the victim’s work, inflicting psychological terror and enga...... Read Full article on HadNews